OpenAI Adds Trusted Contact Alerts to ChatGPT
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- OpenAI is launching an optional “Trusted Contact” safety feature for adult ChatGPT users that can notify a designated adult if the user discusses self‑harm or suicide.
- OpenAI requires the Trusted Contact to accept the invitation within a week, shares only a brief alert after human review, and does not disclose chat transcripts.
- OpenAI will have a small team of specially trained staff evaluate flagged conversations before sending an email, text, or in‑app notification to the Trusted Contact.
- Meta has rolled out a similar parental‑alert system on Instagram that not parents when kids repeatedly search for self‑harm topics.
- OpenAI extends the teen‑focused emergency‑contact system to all adults 18+ (19+ in South Korea).
Why it matters: Adult ChatGPT users gain a direct safety lifeline, while trusted contacts receive limited alerts, potentially lowering crisis escalation. OpenAI’s rollout coincides with its consolidation of projects like Prism and Sora, shifting focus toward user safety.
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