NHS Suspends Staff for Snooping on Patient Records — SkimNews

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- Sir Jim Mackey, NHS England's chief executive, has written to every trust ordering immediate suspension of staff suspected of accessing patient records without a valid clinical reason
- Suspended staff will also be locked out of NHS computer systems, including from home, preventing any further viewing of confidential records
- The crackdown follows high-profile incidents involving the records of Nottingham and Southport attack victims and a child injured in a crocodile enclosure in Cambridgeshire
- Bristol Foundation NHS Trust launched an internal investigation this week after it emerged the medical records of 18-year-old Oliver McGowan had been accessed years after his death in 2016
- Paula McGowan, Oliver's mother, said she was "deeply concerned and hurt" and welcomed the NHS commitment but demanded "meaningful action" to follow
- An investigation by the Health Services Journal found at least 214 NHS staff have lost their jobs and around 2,000 been sanctioned for snooping on sensitive patient data over the past five years
Why it matters: The policy converts what was often a quiet internal disciplinary matter into an immediate-suspension, system-wide deterrent, with Mackey warning that offenders could lose their careers and face criminal records. For families like the McGowans — whose son's records were accessed years after his death — the trust-wide mandate replaces trust-by-trust discretion with a uniform response.
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