What happened in this Tech story?

Uber is giving all 30,000 global employees access to OpenAI's ChatGPT Work, scaling up from a 1,000-person pilot in which 80% of users were non-engineers.

What is a key fact in this story? (1)

**Uber** expanded its OpenAI partnership, deploying ChatGPT Work to its entire global workforce of 30,000 employees after a 1,000-person pilot earlier this year.

What is a key fact in this story? (2)

**Sumanth Sukumar**, Uber's VP of engineering, said the early pilot drew adopters from finance, operations, and product teams, with 80% of users being non-engineers.

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Uber Deploys ChatGPT Work to All 30,000 Employees — SkimNews

By TechCrunch · Summarized & edited by Kapil Samant · 2026-10-22

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Uber expanded its OpenAI partnership, deploying ChatGPT Work to its entire global workforce of 30,000 employees after a 1,000-person pilot earlier this year.
Sumanth Sukumar, Uber's VP of engineering, said the early pilot drew adopters from finance, operations, and product teams, with 80% of users being non-engineers.
Employees used ChatGPT to analyze operational data for trends, localize training materials across markets, and build personalized interactive dashboards, Sukumar told TechCrunch.
Uber ran 'AI pods' — 30 AI engineers paired with cross-functional teams for two weeks — to automate key parts of employees' jobs, an exercise Sukumar said revealed significant opportunity.
Uber did not disclose how much it's spending on the enterprise rollout; Sukumar said the company will track employee usage and workflows to guide future AI deployment.
ChatGPT Work was introduced in July as an enterprise-focused AI agent for corporate workflows.
OpenAI has moved quickly to scale up its enterprise business as it competes with chief rival Anthropic.

Why it matters: Uber is running a 30,000-person live experiment in enterprise AI without a defined playbook or disclosed budget, and the 80% non-engineer adoption rate signals AI tools are gaining traction well beyond technical teams — a data point that gives OpenAI ammunition in its escalating enterprise fight with Anthropic.